At Bombardier (BBD-B.TO), we design, build, modify and maintain the world’s best-performing aircraft for the world’s most discerning people and businesses, governments and militaries. That means not simply exceeding standards, but understanding customers well enough to anticipate their unspoken needs.

For them, we are committed to pioneering the future of aviation—innovating to make flying more reliable, efficient and sustainable. And we are passionate about delivering unrivaled craftsmanship and care, giving our customers greater confidence and the elevated experience they deserve and expect. Because people who shape the world will always need the most productive and responsible ways to move through it.

Bombardier customers operate a fleet of approximately 5,000 aircraft, supported by a vast network of Bombardier team members worldwide and 10 service facilities across six countries. Bombardier’s performance-leading jets are proudly manufactured in aerostructure, assembly and completion facilities in Canada, the United States and Mexico.  In 2024, Bombardier was honoured with the prestigious “Red Dot: Best of the Best” award for Brands and Communication Design.

Anthony Cox is responsible for overseeing Bombardier’s global customer support network and ensuring top-tier service throughout the customer lifecycle. Appointed in 2021, he leads Bombardier’s Mobile Response, Customer Response, and Aftermarket Digital strategy. With a career at Bombardier starting in 2006, Anthony has held roles across Asia and North America, driving customer-focused initiatives and expanding Bombardier’s support services. His focus is on delivering seamless, best-in-class support and innovations to enhance customer experience. Prior to Bombardier, Anthony worked at Qantas Airways.

Bill oversees Aftermarket Sales including Maintenance Services Sales, Smart Services Sales, and Parts and CR&O Sales. He also leads Parts Services, focusing on maximizing global parts availability to support customers effectively.

With over 35 years of aviation experience—most of it at Bombardier—Bill has held key roles in the Aftermarket sector for Regional, Commercial, and Business Aircraft. His enduring passion for serving customers and empowering employees has been the cornerstone of his leadership strategy throughout his career.

Chris Davey is the Regional Vice President, Aftermarket Sales – International for Bombardier Aviation. With a career spanning over 35 years in the aerospace industry, Chris has extensive experience in aircraft operations and aerospace manufacturing.

Chris joined Bombardier Aftermarket Services after serving as Director Customer Support International and Aircraft Sales Director for the Asia/Pacific region. During his 27+ years with Bombardier, he has been instrumental in shaping the company's strategic vision, particularly in expanding its aftermarket services network across Europe, the Middle East, and the Asia/Pacific region.

In his current role, Chris continues to lead the growth and expansion of Bombardier’s aftermarket footprint in these regions, ensuring that Bombardier continues to deliver the best service experience for its customers.

Ethan Au is responsible for the maintenance service sales for the Bombardier service centres around the globe.  His focus is to drive sales and “Bring our Jet Home”  to Bombardier.  Prior to Bombardier, Ethan held various positions with airlines, MROs and suppliers.

Ou (Leo) Li is responsible for Smart Service sales for Bombardier cost per hour program for APAC and Middle East. 16 years with Bombardier, before his current role, he held positions in Bombardier Customer Support as well as Parts Services.